TERMS & CONDITIONS
These Terms and Conditions ("Terms") govern your use of the ISAYA webshop ("Service") provided by ISAYA ("we", "us", or "our"). By accessing or using the Service, you agree to be bound by these Terms. Please read these Terms carefully before using the Service.
1. Use of the Service
By accepting these Terms of Service, you confirm that you are of legal age in your state or province of residence, or that you have obtained consent from a parent or legal guardian allowing any minor dependents to use this site. Our products must not be used for unlawful or unauthorized purposes, and you agree not to violate any laws in your jurisdiction, including copyright laws, while using the Service. You are prohibited from transmitting any worms, viruses, or any other code of a destructive nature. Violation of any of these Terms will lead to an immediate termination of your access to our Services.
2. Products and Orders
2.1 Product Information: We make every effort to display accurate and up-to-date information about our products on the Service. However, we do not guarantee the accuracy, completeness, or reliability of any product information.
2.2 Orders: By placing an order through the Service, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions.
3. Pricing and Payment
3.1 Pricing: All prices displayed on the Service are subject to change without notice. Prices includes shipping.
3.2 Payment: Payment for orders placed through the Service must be made using one of the accepted payment methods. By providing payment information, you represent and warrant that you are authorized to use the payment method you have chosen.
4. Shipping and Delivery
4.1 Shipping: We ship orders to the shipping address provided by you during the checkout process. Shipping times may vary depending on your location and the shipping method selected. All orders are currently shipped directly from our production in Bali, Indonesia.
4.2 Delivery: We are not responsible for any delays or failures in delivery caused by events beyond our control, including but not limited to natural disasters, transportation strikes, or customs delays.
5. Returns and Exchanges
5.1 Returns: We accept returns of unused and unworn products within 14 days of delivery, subject to our Return Policy.
5.2 Exchanges: If you wish to exchange a product for a different size or color, please contact us for assistance. Exchanges are subject to product availability.